To motivate sales reps to achieve more, Xactly today announced new gamification features in Xactly Express. With the addition of non-cash contests, leader boards, badges and social notifications, companies can incentivise better selling behaviours and reps can win contests and be recognized publicly for their achievements.
Companies have found marrying CRM tools with sales incentives information increases adoption of CRM tools and aligns sales and company goals. Built on the Salesforce Platform, the world’s leading cloud platform for social and mobile business apps, Xactly Express integrates seamlessly with leading CRM platforms, such as Salesforce CRM. View dozens of customer success stories on salesforce.com’s AppExchange.
Game On! Motivating Better Sales for the Social Revolution
“The old adage sales reps are solely “coin operated” no longer rings true,” said Christopher Cabrera, president and CEO, Xactly Corporation. “Today’s sales reps grew up with a game controller or smart phone in hand and regularly chronicle their achievements on social networks. They are looking beyond just the dollars for reassurance of their successes – be it a badge of honour, prize or good old-fashioned ‘bragging rights.’ Gamification is the next frontier in motivating and driving the social revolution as it marries users’ social tendencies with their work life. Xactly is leading the charge in enabling customers to leverage gamification to incent smarter and drive better employee satisfaction and business results.”
Gartner predicts that 70 per cent of Global 2000 organizations will gamify at least one application by 2014 and 60 per cent of midsize-to-large organizations by 2021 to “motivate changed behaviours, and engage internal and external stakeholders.”