PhoneCoach has announced the suite of products it will be promoting at this years Successful Selling Expo promotes its Live Call Anytime service for sales managers, trainers and business owners at Successful Selling Expo, Ricoh Arena, Coventry 12 October.
This service, which enables you to record outbound calls from any phone to any phone, anywhere, anytime and then listen back to the calls immediately!
Record outgoing calls so that you can review them to:
· Develop your people’s skills
· Improve cold calling techniques
· Make the most of sales opportunities
· Maintain current service standards
Sales managers/directors and business owners use the service to get their staff to make outbound calls and then coach them one at a time.
Trainers use it after running training sessions where the group may have role-played. The group bring some prospects to the course and they have a Power Hour of making real calls.
Mystery shopping organisations use the service so they have a record of all calls to give to their customers.
“Phoenix have used PhoneCoach’s Live Call recording system since the start of the year and we have found it a hugely helpful tool for analysing our team’s outgoing sales calls and even more importantly identifying how we can help individual sales people address specific challenges. What’s more it is incredibly easy to use, ensuring that it will remain a central part of our sales team’s ongoing development.” Oliver Osmond, Sales Director, Phoenix Training and Development
Clients include Ricoh, Maxteam, David Lloyd Leisure, Onswitch, Benchmark Marketing, Rev Up Hospitality, Motiv8 Training, Impellam, TalkSales Europe, The Learning Curve, Admedia.