Smart421 Limited, part of the KCOM Group announced today that it has entered a strategic partnership with Virgin Atlantic Airways, to transform Virgin Atlantic Airway’s IT landscape, rationalising current shared services and developing additional services required to achieve the organisation’s long term strategic goals.
The programme of work will involve services for Virgin Atlantic’s reservation system and integration to Virgin Holidays’ business. It forms part of a significant investment in IT consultancy, design, development and support services.
Beverley Sewell, Head of IT for Virgin Atlantic’s customer experience said, “Virgin Atlantic are pleased to be working with Smart421 to establish a SOA platform fit to deliver long term growth. Smart421 has shown a strong capability in this area and we’re looking forward to delivering some great services for the airline.”
Neil Miles, Managing Director at Smart421, said, “This programme will enable Virgin Atlantic to meet its strategic objectives, delivering significant costs savings and strengthen its position as a leading airline. The expertise, experience and agility offered by Smart421 meant that we were the right choice of partner for Virgin Atalantic.”