Xactly, the leading provider of cloud based incentive solutions, today announced that DocuSign, Inc. (“DocuSign”) is transforming its sales compensation initiatives with Xactly Incent.
As the global standard for Digital Transaction Management, DocuSign has more than 95,000 customers and more than 40,000 new unique users joining the DocuSign Global Network every day. By moving its spreadsheet-based compensation practices to the cloud with Xactly, DocuSign has reduced risk and complexity while fostering improved employee satisfaction and trust.
“There is nothing more discouraging to an employee than being paid incorrectly,” said Mike Dinsdale, CFO, DocuSign. “We chose Xactly to modernize our compensation practices and eliminate the financial risk of using spreadsheets. Xactly’s solution has helped us motivate better performance and ensure confidence that compensation is paid accurately and on time.”
With Xactly, DocuSign now pulls data straight from its CRM system into Xactly, allowing it to calculate and pay out compensation quickly and accurately in a way that both administrators and employees can trust. Employees also have the flexibility to log onto Xactly wherever they are, from any mobile device. This has been a powerful tool for inspiring performance, as employees can view how they are tracking according to plan anytime and can estimate how closing a deal or modifying terms could impact their compensation.
Additionally, DocuSign is also able to develop more accurate and aligned forecasts through compensation modeling. By testing and analyzing which compensation plan elements work best or are not working, the team is able to continually fine-tune plans to optimize outcomes and minimize risk.
“Xactly gives us the ability to dig into ‘what if’ scenarios to get an insightful picture of how changes might impact performance,” added Dinsdale. “It’s critical for me to understand the risk that potential changes could create, but equally as important, the motivation they could inspire among our high performing team.”