Outbox, the leading consultancy delivering innovative IT solutions to boost Customer Experience, today announced its expansion into the UK with the opening of its first office in the City, after having a successful year of 32% growth.
With clients including Vodafone, Reed Exhibitions, O2, Orange, Play and Oracle, Outbox has already made an impact in Europe. With over 350 Customer Relationship Management (CRM) specialists, possessing over 1000 years of combined experience, Outbox provides high quality Customer Engagement. Its innovative IT services, and team of digital natives, help companies boost customer experience through personalisation, social relationships and CRM.
With the CRM market growing at a rate of 12%, and Gartner predicting this to continue through to 2017, Outbox expects its customer base to continue to expand in the UK. Its combination of strong work ethics and high quality technical skills makes it culturally compatible with UK businesses, in a time zone which suits them.
Nicholas Mobbs, Managing Partner of Outbox, comments: “CRM is moving higher up the agenda as companies recognise the importance of customer engagement to enable them to compete in a crowded market. Not only does CRM help to build the bond between customer and company, it also allows businesses to communicate new ideas to end users.”
UK organisations have often struggled to find an implement partner which is geographically close, offers value for money and is available during their working hours. Outbox offers an alternative to this and is already making an impact in the UK market with customers such as euNetworks, Reed Exhibitions and Inmarsat.