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19 February 2013

News - Energy advice line supports mis-selling crackdown

By SalesProEd @ 20:55 :: 1190 Views :: 0 Comments :: Article Rating
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The Energy Advice Line has supported calls by Ofgem to be given new powers to crack down on rogue energy brokers who use unscrupulous sales tactics.

The Energy Advice Line campaigns for a better deal for UK businesses and has lobbied Ofgem and the government to force energy suppliers to abandon unfair selling practices such as cold calling.

Julian Morgan, managing director of the Energy Advice Line, said Ofgem’s call this week for extra powers was better late than never. “It’s long overdue that Ofgem should be asking for extra powers to do what it believes is necessary to bring energy suppliers into line,” Mr Morgan said.

“For example, until now, our Say No To Cold Calling campaign appears to have fallen on deaf ears. However, if the government gives Ofgem the extra powers it says it needs to act against brokers that mis-lead businesses, we might see the end of such unfair practices.”

Ofgem is calling for more powers to take direct action against rogue brokers that mis-sell energy to businesses. “Our advice to businesses is never to deal with cold callers, simply put the phone down,” Mr Morgan said.

“These rogue brokers are not independent or reputable. Use a service like the Energy Advice Line, which has no allegiance to any particular supplier and is completely transparent about pricing because it’s all there to see online.”

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