Carestream Health, a worldwide provider of dental and medical imaging systems and healthcare IT solutions, is better able to manage its global sales compensation processes thanks to Xactly Corporation’s incentive compensation and sales performance management solutions.
After a competitive review, Carestream selected Xactly Incent because of its robust on-demand architecture, powerful analytic capabilities, and ability to integrate seamlessly with the company’s existing Salesforce CRM.
“Carestream had a complex sales compensation structure comprised of multiple country plans,” said Katie Guest, Worldwide Sales Compensation Manager, Carestream. “To go along with our global plan, we needed a global compensation and sales performance management tool. From automation to visibility and analytics, to linkages with Salesforce CRM – Xactly Incent covered all of our bases.”
Global Sales Visibility
By moving to Xactly Incent in May 2008, Carestream is now enjoying the far-reaching advantages of a 100 per cent multi-tenant SaaS solution, from easy integration with Salesforce CRM, to seamless and cost effective scalability, to low entry costs and simple maintenance. With Xactly, Carestream has been able to reduce its number of plans year on year down to eight from 32, reducing complexity while seamlessly managing thousands of transactions per month. The high accuracy rate of the system has allowed for quick and correct pay-outs with less disputes and shadow accounting from the reps.
“Now individual sales team members can better view their targets and achievement of quota, while management can use and analyse the big picture of the field’s performance along with the details that make up the compensation:” added Guest. “This is a business advantage that allows me to manage the compensation processes, communications and payments from headquarters to my home office.”