According to Travel Weekly the Association of Independent Tour Operators (AITO) is to release advice to Specialist Travel Agents (STA) to help them drive sales at this particularly competitive time. At the joint AITO / STA conference in Warwick it was announced that just three delegates had seen an increase in insurance sales since the change of law meant they were now moderated by the FSA.
AITO director Noel Josephides agreed, saying, “A lot of agents have been frightened by the situation as to what they can and can’t do, and many have just walked away from it. That is a pity as there are good policies out there.”
He continued that this was also bad for consumers who may not have travel insurance in place until the last minute. |